Frequently Asked Questions

I did not receive my order, what do I do now?

Please ensure the following criteria are met before placing an order to secure a successful delivery.

  • 1. Your Instagram account is set to public.

  • 2. You have typed in the correct Instagram username.

  • 3. You did not change your Instagram username before the order's completion. 

  • 4. The account or post still exists and has not been deleted

  • 5. The video follows Instagram's guidelines and has not been restricted or removed. 

  • 6. Allow 24 hours for completion of order delivery.

If you have experienced an issue with the delivery of your order, don't hesitate to get in touch with our support team for assistance at

Why are my followers dropping?

It's important to note that Instagram may delete accounts that users label as spam. This can decrease follower counts throughout Instagram, which may or may not impact our customers. However, if your purchased followers drop within the first 30 days, we offer a free refill policy to ensure you get the followers you paid for.

I no longer want the followers I purchased, can they be removed?

All followers delivered are real from genuine Instagram accounts. Due to this benefit, our team cannot transfer or remove followers once delivered. 

As the Instagram account owner, you may remove selected followers from your follower list by blocking each user. 

How do I stop follower replenishment?

If you no longer wish to receive replenishment to your account, let us know by emailing our team at

How oftern does replenishment occur?

Replenishment will be delivered to your account every 24 hours whenever our system detects a drop.

How many followers can I buy?

You may buy Instagram followers as often as required if your orders are at most 100,000 

followers within a 30-day time frame.

How many likes can I buy?

You may buy Instagram likes as often as required if your orders do not surpass 100,000 likes within a 30-day time frame.

What is your refund policy?

If you need any help with the delivery or quality of our Instagram likes, followers, views, or comments services, please contact our customer support team within the first 30 calendar days from the initial purchase date. Our team will work hard to resolve the issue and ensure you are satisfied with the service.

Refunds are not guaranteed and are subject to our Terms of Service. If approved, processing times vary depending on your bank and may take 7-10 business days.

What are acceptable methods of payment?

Stormlikes products can be easily purchased with any major credit card! Cards accepted now are MasterCard, Visa, Visa Electron, American Express, and Discover.

How do I pay if I do not have a credit card?

If you don't have a credit card, you can purchase a prepaid card and use it to pay for your Stormlikes order.

Do you accept paypal?

Stormlikes no longer accepts PayPal as a payment method. However, if you would like to continue using PayPal’s digital wallet, PayPal offers the PayPal Prepaid Mastercard, which you can refill using the funds from your PayPal account.